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mostafak73932412
mostafak73932412
New Participant
May 20, 2018
Question

error getting license. license server communication problem: e_adept_no_token

  • May 20, 2018
  • 1 reply
  • 3109 views

I am trying to download a pdf of an ebook on ADE but i am gettinga message saying "error getting license. license server communication problem: e_adept_no_token" 

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    1 reply

    A
    abhishekj64716602
    New Participant
    May 22, 2018

    Please test the issue and if still you get same issue then please try following steps,

    • Choose Start > Run.

    • In the Open text box, type REGEDIT and then press Enter. The Registry Editor opens.

    • In the left pane of the Registry Editor, locate the following registry key:

    • HKEY_CURRENT_USER\Software\Adobe\Adept

    • Right-click the Adept key and choose Delete.

    • In the Confirm Key Delete dialog, click OK.

    For Mac Systems,

    Go-> Go to folder. Go to folder dialog will appear.

    Type ~/Library/Application Support/Adobe/Digital Editions.

    Drag the activation.dat file to the trash.

      S
      susand96465678
      New Participant
      May 24, 2018

      I have the same problem, and tried these steps with my Mac, but the activation.dat file does not appear when I go to the Library folder.

      Also, when I try to reauthorize my account on this computer, I get a message saying that it can't be done at this time, and I should try later.

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