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February 20, 2017
Question

error message when trying to open a downloaded ebook from library

  • February 20, 2017
  • 1 reply
  • 172 views

I get the following error message when I try to open a downloaded ebook from my library thru Adobe Digital Editions: 

Unable to download.  Error getting License.

License Server Communication Problem:

E_ADEPT_REQUEST_EXPIRED

I have already tried de-authorizing ADE and re-authorizing.  That didn't work. 

Any suggestions?

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    1 reply

    Nanaky
    Participating Frequently
    February 21, 2017

    The error is a problem with time, data or timezone. Check if all fine on your device. Its this all fine should the Library check the download server.