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mohammada36336826
Participant
March 24, 2016
Question

I can not open my ePub link on multiple devices

  • March 24, 2016
  • 1 reply
  • 380 views

Hi,

Yesterday I bought an ePub document from www.bookmasters.com . Then, I created an Adobe ID to open the document.

After downloading Adobe Digital Editions for Windows I managed to open the document on my PC. then I downloaded blue fire reader for my iPad. When I wanted to open the ePub link on my iPad, after launching the blue fire reader there was an error message that:

"This item was originally downloaded with a different user account or Adobe ID. To continue , please add that account".

I have only one Adobe ID and nobody else has access to my PC.

What is the problem? How can I see what ID is used to download the item? The document is supposed to open on multiple devices under the same Adobe ID.

Thanks,

-Kian

    This topic has been closed for replies.

    1 reply

    Nanaky
    Participating Frequently
    March 24, 2016

    Have you open/download the eBook before you authorize Digital Edition?

    mohammada36336826
    Participant
    March 25, 2016

    I am not sure, but most probably I opened it after I authorized Digital Edition.

    How can I fix this?

    Nanaky
    Participating Frequently
    March 29, 2016

    To ebooks you have no directly access also not adobe. Right Click on eBook and check media info. Which info you get display?