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A
Anonymous
July 7, 2015
Question

Keep getting a 'Connection Error' for DE download

  • July 7, 2015
  • 1 reply
  • 241 views

Keep getting a 'Connection Error - Digital Editions could not connect to the activation server. Please make sure you are connected to the Internet.' I am connected of course. Anybody know how I could get my download?

    This topic has been closed for replies.

    1 reply

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    July 7, 2015

    Please restart your machine and try again. Also check whether Firewall or any Anti-virus software is blocking ADE to access activation server.

    A
    Anonymous
    July 8, 2015

    Thanks for the reply

    I did restart but the problem persisted. Got it sorted however after uninstalling version 4.0 and turning off the firewall and re-installing DE (chose version 3.0 this time though just because I felt retrograding may increase chances of successful installation- fewer bugs you know). The rest of it just followed.

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