Manage authorized devices

[alberto_arcagni]

How can I see and manage authorized devices? I don't want to improve the number of authorized devices, but only manage (especially remove) them.

[Monkeyfuzz]

How can this question NOT get an answer?  I mean, if Adobe actually thinks that it's simple to find this answer so many people wouldn't be viewing the question (over 700); likewise, if Adobe cannot answer this simple question then why even have the ability to ask questions.  I hate using the word HATE, but I hate how companies give it's customers a false hope of having their questions answered then ignore them.  Adobe, please remove the support feature when marketing your products.  I mean, damn.... a totally easy question from 2012 was asked and four years and 23 days later you still have not responded?  SMH

[Traveltiff2 · Accepted solution]

I found out how to do it! (and I do not work for Adobe but totally agree that someone should've helped you at least in the past FOUR YEARS. crazy.)

So log into your adobe account online.

Go to Plans & Products.

Under Plans, find your "Creative Cloud Membership" section. Click on Manage Plan.

On this page, you'll see a section called "Activated devices".

You'll see all the devices your membership is using and can easily deactivate one (or all) of them by clicking the x on the right.

Oh happy day!

[johnr87263287]

I had the same question.  If you log into your Adobe account and open up the "plan details", there is a section on approved devices.  Open this section and it will give you the opportunity to delist devices.  This will allow you to register new devices.

[pcr42]

I don't see any of these options -Activated Devices or Plan Details when I log on. What type of accounts do you have?

[Nanaky]

The option only exist when have a creative Cloud. For Digital Edition (Which are open this thrend) the option not exist.

[mumbailensman]

You deactivate your device by 'signing out'. Just did it. It is not very obvious at all... Click on the tiny CC logo on  the top bar (at least on a Mac) and click on gear icon. Click on Preferences... and you'll see a blue button reading 'Sign out'. Click. You're done. Now why anyone would bury a signing out feature inside of Preferences is  a different discussion, though.

[hjg70]

I want to authorize my ereader to read books. I am informed that I cannot authorize my pc and/or ebook, because there is a device somewhere on the planet that has been authorized using my adobeID. Without the ability to find out what device I once upon a time authorized, and without the ability to revoke such authorization, this means de facto denial of service. Am I wrong?

[Peru Bob]

Have you tried the solution marked correct in this thread?

[Nicolaslaw]

Hello,

I cannot use the solution mentioned above as I do no see the same menus. On the plans page, I can see the Creative Cloud Free. Clicking on it does not show any device or anything helpful.

My CC account has been automatically created when I signed up for a Adobe ID account (in order to read DRM-protected books). Maybe the solution applies better to paid accounts.

Any other suggestion?

Thanks in advance!

[GenX7]

Use this site to log in to your account and it should show you what devices are activiated.

https://account.adobe.com/activated-devices

[mengtingz46842741]

The most straight forward answer. Still works as of 2022.

[mikel41329289]

This is the answer - still works in 2024.

[jellby]

Really? I just activated a device, downloaded a DRM-protected book, opened it and it worked. But when I go the "Activated devices" page, it says: "You have no activated devices".

[defaultn4l8uj12aw1q]

You can find active sessions when you go to: https://adobe.com/go/sessions and you can also deactivate on any devices that you no longer use. 

[givemeafreakingbreak]

The new way to do this (in 2022) is to:

- Sign in at https://account.adobe.com/activated-devices.
- Under Activated devices section, select Deactivate to deactivate the device.

(from https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html)

[givemeafreakingbreak]

sorry - just now saw that GenX7 posted the same link.  can't see a way to delete...

[rickyc40019803]

Hi Thanks for this.

I have been using a Mac book pro 2012 which only allows me to run LR cc2015. I am in the process of buying a brand new Mac book. One question though. I have a considerable amount of keywords, collections ect in my current Catalogue. Please can you let me know the procedure for transferring everything as is, to my new MacBook. Thanks

[kylem82417403]

does anyone know how to increase the number of authorized devices? seems a bit silly to only allow for 2 devices...thanks