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kapil_desai
New Participant
November 19, 2014
Pregunta

please help me. i get the following error " error getting license, server communication problem, E_ADEPT_DOCUMENT_TOO_SHORT

  • November 19, 2014
  • 1 respuesta
  • 798 visualizaciones

HI,

I am using this for the first time. I have downloaded a Adobe E-book from my library. I installed Digital Edition 4 and i keep on getting this message when i try to get the book from my pc downloads. Please help me overcome this issue

regards,

kapil desai

    Este tema ha sido cerrado para respuestas.

    1 respuesta

    Dominic Michael
    Adobe Employee
    Dominic Michael
    Adobe Employee
    November 19, 2014

    Please try de-authorizing and authorizing again.

    Steps to De-authorize

    1) Switch to Library Mode by clicking Library button

    2) Select menu item Help--> Erase Authorization or Press Ctrl+Shift+D

    3) Click Erase button to De-authorize

    Steps to Authorize

    1) Launch ADE

    2) Switch to Library Mode by clicking Library button (if you are in Reading Mode)

    3) Select menu item Help-->Authorize Computer or Press Ctrl+Shift+U

    4) Enter the valid credential to Authorize

    Hope this solves your problem.

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