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christopherl93262108
Participant
October 23, 2015
Question

Unable to Erase Authorization. Please try after some time

  • October 23, 2015
  • 2 replies
  • 2205 views

I can't erase the authorization for Adobe Digital Editions. I get the same message over and over again. Unable to erase Authorization. Please try after some time. Need help.

    This topic has been closed for replies.

    2 replies

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    dgtlrose
    Participant
    October 27, 2015

    I have the same issue with Digital Editions 4.5 on Win10. Did you ever get a fix for this issue? I have tried uninstalling and reinstalling, but somehow it retains my adobe ID so I can't even get around it that way.

    Nanaky
    Nanaky
    Participating Frequently
    October 28, 2015

    Closed Digital Edition. Remove the authorize over Help Authorize remove and then authorize again.

    D
    dgtlrose
    Participant
    October 28, 2015

    That doesn't work. All I get is the error message indicated in the original post.

    Nanaky
    Nanaky
    Participating Frequently
    October 23, 2015

    Which operating system do you used?

    C
    christopherl93262108Author
    Participant
    October 24, 2015

    Windows 10. I ended up installing an earlier version (3.0.1) which enabled me to erase the authorization. I re-installed the latest version and corrected the e-mail address associated with the account. I had set it up with the wrong e-mail account when I re-installed it to a new hard drive.

    Thank you for the follow-up

    Chris

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