unable to unauthorize computer

Hi. I am basically trying to change the Adobe ID from one to another within the ADE v 4.5. Anyone knows where that info is kept so

a. I can delete it or something so I can authorized with with the correct id

b. or unauthorize it with the wrong one and authorize it with the right one?

Thank you

This topic has been closed for replies.

Participant

After reading earlier response, I went to help in current version and clicked on deauthorize and then retried authorizing and it worked.

Participant

Hi Resolved it myself. If anyone will have the same issue. This is what I did

1. uninstall current ADE (in this case v4.5)

2. download older ADE (in this case v2)

3. open ADEv2. It shows that my computer is authorized under the wrong Adobe ID

4. Press Cntl + Shift + D simultaneously. Then unauthorize

5. Authorize under correct Adobe ID

done,

Sign up