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what does the error message "check activation "mean?

Guest
Mar 24, 2015 Mar 24, 2015

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what does the error message "check activation "mean? I keep getting this  when i try to download my e book in digital editions

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Adobe Employee ,
Mar 24, 2015 Mar 24, 2015

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For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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Guest
Mar 25, 2015 Mar 25, 2015

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I do not have the "Erase Authorization" option.  Just "Authorization Information."  When I click on that it says computer already authorized and shows my default account.  I have uninstalled and tried to reinstall under a different account but it keeps setting it up under my original account....and back to the "Error-Check Activation" message when I try to download a book.  I do have an "Authorize Computer" option that is grayed out and I cannot click on.

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Adobe Employee ,
Mar 25, 2015 Mar 25, 2015

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Ok, try below steps:

  • Open Adobe Digital Editions.
  • Press Control+Shift+D  to deauthorize Adobe Digital Editions.
  • Select Erase Authorization.




Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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Guest
Mar 25, 2015 Mar 25, 2015

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Oh my gosh! Thank you so much it worked!

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New Here ,
Mar 27, 2015 Mar 27, 2015

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I am getting the Error Check Activation message but when I try to erase authorization it says, "Unable to erase authorization. Please try after some time."  It's been almost 2 weeks.

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Adobe Employee ,
Mar 27, 2015 Mar 27, 2015

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If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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New Here ,
Jul 17, 2022 Jul 17, 2022

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Ohhh thanks it's works for me !

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New Here ,
Jun 20, 2016 Jun 20, 2016

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I am trying to deauthorize and reauthorize as I keep getting an error check activation message. When I press ctrl+shift+D it goes to adobe sight. Can't delete authorization. What can I do?

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New Here ,
Sep 16, 2016 Sep 16, 2016

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ADE will not allow me to delete  authorizization either??? Nor will it 'authorize' my ereader (KOBO GLO). In this case, I continue to get the 'check activation error' message????

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New Here ,
Sep 16, 2016 Sep 16, 2016

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This simply does NOT work. Sounds easy and straightforward - but does NOT work!!!

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