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A
Anonymous
March 24, 2015
Question

what does the error message "check activation "mean?

  • March 24, 2015
  • 1 reply
  • 976 views

what does the error message "check activation "mean? I keep getting this  when i try to download my e book in digital editions

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1 reply

S
Adobe Employee
shreya
Adobe Employee
March 25, 2015

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

A
Anonymous
March 25, 2015

I do not have the "Erase Authorization" option.  Just "Authorization Information."  When I click on that it says computer already authorized and shows my default account.  I have uninstalled and tried to reinstall under a different account but it keeps setting it up under my original account....and back to the "Error-Check Activation" message when I try to download a book.  I do have an "Authorize Computer" option that is grayed out and I cannot click on.

S
Adobe Employee
shreya
Adobe Employee
March 25, 2015

Ok, try below steps:

  • Open Adobe Digital Editions.
  • Press Control+Shift+D  to deauthorize Adobe Digital Editions.
  • Select Erase Authorization.




Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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