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bicykler
Participating Frequently
December 5, 2015
Question

won't accept password

  • December 5, 2015
  • 1 reply
  • 789 views

I've downloaded a book from my library but I can't move it to digital editions.  I  get an "unable to download" message. I then went on the net for help and i was told to reauthorize it then reauthorize it but it wouldn't accept my password so I reset my password and it still would not accept it. Help.

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    1 reply

    Nanaky
    Nanaky
    Participating Frequently
    December 7, 2015

    Do used Windows or Macintosh?

    B
    bicyklerAuthor
    Participating Frequently
    December 7, 2015

    I'm using a mac with yosemite 10.10.5

    Nanaky
    Nanaky
    Participating Frequently
    December 7, 2015
    1. quit Adobe Digital Editions.
    2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
      If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
    3. Open Adobe Digital Editions and reauthorize.
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