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New Participant
April 25, 2012
Answered

Activation Limit is one computer on CS5??

  • April 25, 2012
  • 1 reply
  • 2027 views

I've read some of the other threads on this subject but none really answers my question. When I bought a new Mac Pro after many years of a G5 and upgraded it to Lion I could not run my ancient copy of the original Adobe Creative Suite (1, I suppose) so bought, at great expense, as you cannot upgrade from CS1, the then new CS5 Design Standard. Works perfectly.

Recently, I had to upgrade my MacBook Air to Lion to avail of iCloud, and of course CS1 won't run on Lion. So I installed my new CS5 suite software on the laptop, via the installion disks. But every time I try to use it on the laptop, a warning panel pops up to say CS5 has already been activated on two computers and I must correct this problem to continue. In other words, I must deactivate the software on one of my other computers.

But I only have two computers.

I gather from threads here that Adobe allow you to run CS5 on two personal computers as long as the software is not running at the same time on both. So I have even tried switching off my Mac Pro, but the problem persists. It's as if Adobe believes I have installed the software on three computers, not two. Has anyone experienced this before, or does anyone have any suggestions? Thanks.

    This topic has been closed for replies.
    Correct answer Manish-Sharma

    no...with each serial number you get 2 activation I told that deactivation point for the future ......

    Contact Adobe support and get the activation count resetted , http://adobe.ly/yxj0t6

    1 reply

    Inspiring
    April 25, 2012

    You need to deactivae the software before uninstalling and that is something which you missed....

    Contact Adoe support and get the activation count resetted  , http://adobe.ly/yxj0t6

    mazurka9Author
    New Participant
    April 25, 2012

    Thanks, but not sure if I follow you. I have CS5 running on my desktop. I want to install it on my laptop as well. You mean I should deactivate the software on my desktop computer before installing it on my laptop?

    Manish-SharmaCorrect answer
    Inspiring
    April 25, 2012

    no...with each serial number you get 2 activation I told that deactivation point for the future ......

    Contact Adobe support and get the activation count resetted , http://adobe.ly/yxj0t6