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Participant
February 1, 2014
Answered

Adobe CC won't show in Launchpad

  • February 1, 2014
  • 3 replies
  • 5394 views

I can't launch Adobe CC from the launchpad, since the icon isn't there. I've tried dragging the app and creating a shortcut in launchpad, but it doesn't work. It shows up just fine on my macbook but not on my imac. I tried reinstalling and restarting but it doesn't seem to matter.

This topic has been closed for replies.
Correct answer WeYa B.V.

Hi. hope you solved your issue. If not. I used this link

Gebruik de Adobe Creative Cloud Cleaner Tool om installatieproblemen op te lossen

3 replies

maracujaneiro
Inspiring
August 3, 2019

Same to me. Instead of the "Creative Cloud" icon, there is a "Creative Cloud Uninstaller" icon (that I really don't need). Please, Adobe, help!

mabr8898
Participant
May 23, 2019

english version please?

Bani Verma
Community Manager
Community Manager
May 24, 2019

Hi Mabr8898,

As you have mentioned you need the English version of the help document mentioned in the above reply, the document is for Creative Cloud cleaner tool: Use the Creative Cloud Cleaner Tool to solve installation problems.

You can use the cleaner tool to remove and uninstall all or selected Adobe apps.

Feel free to update this thread if you need any more help.

WeYa B.V.
WeYa B.V.Correct answer
Participant
July 20, 2016

Hi. hope you solved your issue. If not. I used this link

Gebruik de Adobe Creative Cloud Cleaner Tool om installatieproblemen op te lossen