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1

Adobe Lightroom Classic upgrade error 107

New Here ,
Dec 13, 2023 Dec 13, 2023

Hello community, I see there a new upgrade for Lightroom Classis 13.0.2 but everytime I try to uograde it for the fix, it would start the doanload, get to 1% and then I get an update failed. I go into to see the error code and see Error 107. I am running this on an IMac 2020 with the Sonoma 14.1.2 OS.  When I look at the detail message I see the following : 

Error: Invalid condition string specified, Missing variable 'IsEnterpriseDeployment' identified

 Not sure what is happening.

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correct answers 1 Correct answer

Community Beginner , Feb 22, 2024 Feb 22, 2024

Repair of CC app worked for me in same case. Download Creative Cloud Uninstaller, start it and choose Repair. Then wait, launch CC app and try to update

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

 

1. Open the path /Library/Application Support/Adobe/OOBE/Configs
2. then open the file "ServiceConfig.xml" with administrative rights
- Set the value "AppsPanel" to true to grant access to "Applications".
 
3. for the change to take effect, you must restart the Adobe service. Alternatively, your entire Mac (easier).
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New Here ,
Feb 08, 2024 Feb 08, 2024

I'm using a MBP M1 running Sonama 14.2.1, and I do not see the folder OOBE in the path you mentioned or the ServiceConfig.xml file anywhere. I'm having the same problem updating my Lightroom Classic.

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Community Expert ,
Feb 08, 2024 Feb 08, 2024
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New Here ,
Feb 08, 2024 Feb 08, 2024

Thank you for your reply.

After going into the OOBE folder there is still no folder called Configs or a file named ServiceConfig.xml

The attached screenshot of the items listed inside OOBE folder is all that is displayed.

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Expert ,
Dec 13, 2023 Dec 13, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
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Community Beginner ,
Feb 22, 2024 Feb 22, 2024

Repair of CC app worked for me in same case. Download Creative Cloud Uninstaller, start it and choose Repair. Then wait, launch CC app and try to update

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Community Expert ,
Feb 22, 2024 Feb 22, 2024
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New Here ,
Feb 24, 2024 Feb 24, 2024

This was the fix I was looking for.  Thank you.

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New Here ,
Mar 22, 2024 Mar 22, 2024

Thanx for the fix! Also worked for me!

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New Here ,
Mar 22, 2024 Mar 22, 2024
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New Here ,
Apr 20, 2024 Apr 20, 2024
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repair and redowloading/installing LRC work now. thank you

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