api-ms-win-crt-heap-l1-1-0.dll missing warning. Program still not working after installation

Forum|Forum|7 years ago
January 24, 2019
1 reply
10364 views

Hello,

I tried to install Adobe Creative Cloud on my 64-bit Windows 8.1 computer after formatting it. After my first installation, the program didn't work and gave the "api-ms-win-crt-heap-l1-1-0.dll missing" warning. I went online and downloaded the .dll file in System32 folder. I removed the program, cleaned the temp files and reinstalled. But the program is still crashing and giving the same warning. Any suggestions?

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Correct answer AxelMatt

I've found some threads in the Adobe forum. Please check.

error api-ms-win-crt-convert-l1-1-0-dll

I SOLVED the dreaded api-ms-win-crt-runtime-l1-1-0-dll when trying to run photoshop.

AxelMatt

Community Expert

Do you have download only the DLL or installed the appropriate update?

Please take a look here: Error :api-ms-win-crt-runtime-l1-1-0.dll is missing

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

muazzeze42405377Author

New Participant

I have tried to follow the directions and download the update. But it says the execution file is already being used.

muazzeze42405377Author

New Participant

I've found some threads in the Adobe forum. Please check.

error api-ms-win-crt-convert-l1-1-0-dll

I SOLVED the dreaded api-ms-win-crt-runtime-l1-1-0-dll when trying to run photoshop.

Thank you for the help. It turns out I haven't set up the dll file according to a 64 bit system. It works fine now.

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