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M
Mobius Strip
Known Participant
May 4, 2017
Question

Application Manager just disappeared off my computer.

  • May 4, 2017
  • 2 replies
  • 743 views

Hi all.

Adobe Application Manager (Creative Cloud) simply disappeared from my Mac, so of course the apps complain when launched and the control panel launched from the menu bar just spins perpetually.

There's also an empty "Adobe Application Manager" group in Launchpad (which should be impossible; bug filed with Apple).

Anybody else see this behavior?

Thanks.

This topic has been closed for replies.

2 replies

C
cgaf99
Inspiring
August 1, 2017

Me too! Just happened.  I'm on a PC. Application Manager stopped working last night. Eventually got an error message code "50" and went to instructions that said to reinstall it....which I tried - got the same 50 code - and then discovered further Adobe instructions about having to use their custom uninstaller.  I want HELP!

kglad
kglad
Community Expert
August 1, 2017

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

kglad
kglad
Community Expert
May 4, 2017

install the cc desktop app, https://creative.adobe.com/products/creative-cloud

M
Mobius StripAuthor
Known Participant
May 4, 2017

Thanks. I already did that.

The question still stands.

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