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Fleur_Moriarty
New Participant
January 9, 2013
Question

Application manager won't install and freezes almost immediately.

  • January 9, 2013
  • 1 reply
  • 350 views

I am on a Mac OSX Lion. I just bought creative cloud and the Application Manager won't start. I am connected to the internet. Every time I start it up it initializes and then begins download but nothing happens. I have tried redownloading several times but end up having to Force Quit.

Would love some help! What do I do?

Thanks

    This topic has been closed for replies.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    January 10, 2013

    Do you receive any error messages?  You may want to check Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for some common configuration issues.

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    Fleur_MoriartyAuthor
    New Participant
    January 10, 2013

    No error messages are appearing. It literally just looks like the below image for hours. When I click quit it doesn't shut down. When I into Force Quit it does not say "not responding", but forcing it to quit is the only way to get rid of it. And my internet connection is stable as far as I can see.

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