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occulus.nigra
occulus.nigra
Inspiring
November 6, 2018
Question

Can i link a new purchase account to an existing forum user account?

  • November 6, 2018
  • 3 replies
  • 1050 views

Ok... over the years I've bought various versions of Adobe products. For various reasons these have had different user/owner names - some individual, some corporate.

Right now, I've bought / subscribed to a new CC account. What I'd like to know is how can I link that new purchase to an existing forums' avatar so that I can manage my Libraries, et al, without having to log in and out every time.

Is this possible?

TIA...

This topic has been closed for replies.

3 replies

occulus.nigra
occulus.nigraAuthor
Inspiring
November 6, 2018

Ned, Abambo....

Thanks for the replies. Ok... let me elaborate further...

I bought a fresh subscription for my daughter. She doesn't - obviously - want my name appearing on all her stuff. So, basically, can I change the user id? Or create / attach her pseudonym to the purchased account?

That way all libraries, sharing, posting,  etc., are in her name...

Cheers...

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 17, 2018

You can change your adobe id, no problem. your id is an e-mail address. Ikve changed that one once but the problem is, that you won’t get the messages you should as the “sponsor“.

ABAMBO | Hard- and Software Engineer | Photographer
occulus.nigra
occulus.nigraAuthor
Inspiring
November 23, 2018

That would be possible if you would have acquired a teams license. And a teams license would be overkill. I suppose your daughter needs to use your id, you used to buy the product (you could have bought the product also with her id).


Thanks for the reply and sorry for the delayed response... was travelling.

Yes… that's the problem... bought it in a hurry and presumed I could set her as the default user...

Isn't there any way I can change the default user profile? Change it to her email id or something like that?

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 6, 2018

It's not possible to "transfer" a CC subscription from one account to de different one as a user option. There may be a possibility for Adobe "to merge" accounts, but as that would be a rather complicated operation, I doubt that it is possible.

However:

If this is your only subscription account, you can use that one on the computer with older software. I have a computer with an active CS5 installation and CC subscription. There is no conflict (except that I can't open CC files with my CS5 programs.

You can also activate CC on 2 different computers at the same time. Both will see the same cloud data.

ABAMBO | Hard- and Software Engineer | Photographer
Ned Murphy
Ned Murphy
Legend
November 6, 2018

You should not have to log in and out every time you use it.

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