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Mercury3012
Mercury3012
Participant
August 11, 2014
Question

Can not open file DesignStandard_CS6_LS16.7z' as archive

  • August 11, 2014
  • 2 replies
  • 1137 views

Can not open file DesignStandard_CS6_LS16.7z' as archive

This is the error message I received after waiting 5 hours to download Creative Suite 6 Design Standard for Students and Teachers--for the second time! It told me to re-download all of this already, and it didn't fix anything. NOTHING is wrong with my computer, I just bought this amazing new desktop (now 1 week old) SPECIFICALLY for Graphic Design work. So frustrated that I can't even install this. I am an artist without the tools of my trade, please help me.

    This topic has been closed for replies.

    2 replies

    pwillener
    pwillener
    Legend
    August 11, 2014

    Can you open DesignStandard_CS6_LS16.7z with a ZIP program like Winzip or 7zip?  If not, then your download is corrupted.

    The size of the download is 3,930,406 KB (4,024,735,201 bytes).  If it's off by just one byte, then it's corrupted; download it again.

    Mercury3012
    Mercury3012Author
    Participant
    August 11, 2014

    Upon further review, Pat, you are right. My download came out as 3,498,049,536 bytes. So now my question(s) is how did it corrupt when downloading, and how can I re-download it without any chance of corruption?

    Mercury3012
    Mercury3012Author
    Participant
    August 11, 2014

    And, yes, I did attempt to open said file with 7-Zip.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    August 11, 2014

    Two installation files need to be downloaded for Windows: .7z (3.7GB) (which you have done) and .exe (1 MB)

    Download CS6 products

    Once downloaded you double click on the .exe file and follow the prompts.

    Mercury3012
    Mercury3012Author
    Participant
    August 11, 2014


    Alright, downloaded Part 2 (.exe file). And this is what it says:

    The file archive part of Adobe CS6 Design Standard is missing. You need all parts in the same folder in order to extract Adobe CS6 Design Standard. Please download all parts.

    Is it saying for me to place both downloads (3.7GB & 1MB) in the same folder together???

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    August 11, 2014

    Is it saying for me to place both downloads (3.7GB & 1MB) in the same folder together???

    Yes.

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