Cancelling my subscription to creative cloud

[Abe_Tabar]

I followed every link the Adobe site told me to follow in order to get my subscription to creative cloud cancelled. It is very frustrating because it is like a cardwheel, always brings you back to the beginning and then continues in a never ending loop. I'm definitely frustrated with this. If Adobe makes it so easy to subscribe, why is it so darned hard to unsubscribe?

[Rajashree Bhattacharya]

I apologize for not being assisted, The CC purchased on June17th 2014 has been cancelled, you shall not be billed further.

Regards

Rajshree

[jazw37559553]

Hi Rajshree,

I have been attempting to cancel my plan for some time with no success. Please may you cancel my plan as this has wasted too much of my time?

Many thanks,

[Rajashree Bhattacharya]

The following plan stands canceled & refunded. You shall not be billed further.

Current Plan:	Photoshop Photography Program
Account Activated:	31-Dec-2013

Regards

Rajshree

[jazw37559553]

Thank you very much

Regards,

[Rajashree Bhattacharya]

You are welcome

Regards

Rajshree

[vivekk4865970]

Can you please cancel my subscription as well. I have tried calling customer support and I end up in backhole.

[Rajashree Bhattacharya]

The CC has been cancelled on Feb 2, 2015, you will not be charged further.

Regards

Rajshree

[Salmon_Patagon]

Can you please cancel my subscription as well?! I´m tired of trying again and again.. PLEASE!!!!

[Rajashree Bhattacharya]

The CC order purchased in January 2015 has been cancelled & refunded. Case Number 214817641, you will be getting the money back too.

Regards

Rajshree

[ems94164955]

Hi can I please have my subscription cancelled?? I've been trying to do it for over half an hour

[Rajashree Bhattacharya]

The CC purchased on Jan 11th 2015 has been cancelled & refunded, the money will be back in your account within 4 to 5 working days. Case Number 214829312 .

Regards

Rajshree

[nikkimmule]

I have a teacher/student subscription and tried to cancel before the second year of paying for it but I was not able to cancel it and now I am stuck paying for another whole year. Could I have it cancelled or will I have to pay a fee for cancelling? I can't afford to keep paying for this.

[Rajashree Bhattacharya]

nicole hass, the below mentioned CC has been cancelled & you shall not be billed further.

Current Plan:	Creative Cloud Student and Teacher Edition (one-year)
Account Activated:	Dec 11, 2013

Regards

Rajshree

[alexandrab68416918]

I M NOT CANCEL MY CREATIVE CLOUD….I M GONNA CHANGE MY PLAN TO CREATIVE COMPLETE….I M JUST WNTING PAYAPL FOR MAKING THE PAYMENT!!!!

Enviado do Email do Windows

De: Rajshree

Enviado: ‎terça-feira‎, ‎17‎ de ‎fevereiro‎ de ‎2015 ‎05‎:‎13

Para: alexandra barroso de castro

Cancelling my subscription to creative cloud

Rajshree marked their reply on Cancelling my subscription to creative cloud as helpful. View the full reply

Marked as helpful:

The CC has been cancelled on Feb 2, 2015, you will not be charged further.

Regards

Rajshree

Following Adobe Creative Cloud in these streams: Inbox

[Rajashree Bhattacharya]

alexandra barroso decastro, that reply is for another user,

you have an active CC order # 9229054059 purchased on 11/7/14 6:17:58 AM CST.

You can use the CC .

Regards

Rajshree

[delia_julien_739]

Hello could you cancel my accoutn aswell please. thankyou.

[Rajashree Bhattacharya]

The CC purchased on 16-Sep-2014 is cancelled & will not be charged any more.

Regards

Rajshree

[mikar19170537]

Thank you so much Rajshree!

Would you do the same to my other subscription, purchaced in 25-5-2015 please?

With best regards;

- Mika Reinikka

[helmkef43159811]

Hi

I am getting absolutely nowhere in the online Adobe cancellation process.  Could you please cancel my monthly Acrobat Pro DC subscription?

Regards

Helmke

[Rajashree Bhattacharya]

Hi Helmke,

The CC subscription comes with a cancellation fee which is 50% of the remaining amount of the yearly contract which was purchased on Jun. 03, 2015 .

We have now a direct link to billing department for cancellation , please follow it.

Contact Customer Care

In case of any difficulty do feel free to inbox me in private with order details.

Regards

Rajashree

[helmkef43159811]

Hi Rajshree.

Your Contact Customer Care link is taking me into never ending loops. 

Could you please initiate the cancellation?  How much is the cancellation fee at the moment?

Regards

Helmke

[Rajashree Bhattacharya]

Hi Helmke,

I have left you a personal regarding the below mentioned order:

Current Plan:	Acrobat Pro DC subscription (one-year)
Account Activated:	Jun 3, 2015

Please check.

Regards

Rajashree

[Rajashree Bhattacharya]

Hi Nima,

My apologies for this trouble that you had to go through regarding cancellation, I honestly would like to restore the goodwill of my organisation in you.

I have left a private message regarding the order,

Creative Cloud medlemskab (etårig)

Desktop Subscription

2015-05-11

Please check.

Regards

Rajashree

[helmkef43159811]

Hi guys

PLEASE cancel my subscription and deduct your 50% cancellation fee.  I have been asking for many days now.

I am REALY trying to do this the ethical way. In the mean time your delay has cost me another month subscription at a full rate!  The fact that your website takes customers in circles when they try to cancel online is nothing but fraud!

If this does not get sorted out soonenst I have no other option but to open a fraud case with the authorities and to stop my credit card payment to Adobe.

[Jeremz]

Could you Please cancel my monthly subscription. It's not letting me on the website.