Cancelling my subscription to creative cloud

[Abe_Tabar]

I followed every link the Adobe site told me to follow in order to get my subscription to creative cloud cancelled. It is very frustrating because it is like a cardwheel, always brings you back to the beginning and then continues in a never ending loop. I'm definitely frustrated with this. If Adobe makes it so easy to subscribe, why is it so darned hard to unsubscribe?

[Rajashree Bhattacharya]

The CC purchased on Jan 26, 2014 has been cancelled, you will not be charged again.

Regards

Rajshree

[davidn3066806]

Please cancel my subscription too. Thank you.

[Rajashree Bhattacharya]

The CC has been cancelled & refunded too. You will not be charged any more.

Regards

Rajshree

[Lexham]

Hi Rajshree,

Can you cancel my annual subscription to creative cloud, please? I'm waiting now more than half an hour on the chat & it's not getting care of, no one is online. Thank you.

[Lexham]

Nervermind, finally someone helped me. Thank you!

[Rajashree Bhattacharya]

The order has been cancelled & refunded too, please let us know in case of any future issue.

Regards

Rajshree

[stevend42653650]

Hi! I have been waiting in a chat window for over half an hour (tethering my phone as I have no internet). I need my pre-paid annual subscription cancelled. Could someone there help with this?

Regards,

Steven

[Rajashree Bhattacharya]

Steven Doak, If you are facing any technical difficulties preventing the use of your membership please contact our support team directly at Contact Us.  Please make sure to log into http://www.adobe.com/ with the Adobe ID tied to your membership prior to contacting our support team

If you are located in a country listed here then please contact our support team directly to update your membership status.

Regards

Rajshree

[elio_freire]

If you having difficulties unsubscribing yourself from Adobe plan/product you should probably check the following link:

Cancel your membership or subscription | Creative Cloud

Otherwise just contact the contact center from Adobe directly, use the following link to find phone numbers or chat service:

Contact Customer Care

[Tazznessa]

i want to cancel my subscription i dont have the time to use creative cloud as much as i thought. i orginally bought it for my husband who is photographer but he has his own programs he likes to use.

[Rajashree Bhattacharya]

The CC purchased in November 2014 has been cancelled.

Regards

Rajshree

[Rajashree Bhattacharya]

The CC has been cancelled, you will not be billed further.

Regards

Rajshree

[Rajashree Bhattacharya]

The CC purchased on November 2014 has been cancelled, you will not be billed any further.

Regards

Rajshree

[anthonyh5503199]

Hello Rajshree,

Please cancel my subscription - it was activated just a few days ago.  Also please refund the charge.   I appreciate your assistance.

[Rajashree Bhattacharya]

The CC stands cancelled, you will not be billed anymore.

Regards

Rajshree

[anthonyh5503199]

thank you Rajshree!!  Just to confirm, my CC will be credited back and no further charges, correct?  thanks in advance.

[Rajashree Bhattacharya]

Yes, the money shall be credited to you within 4 to 5 working days.

Regards

Rajshree

[anthonyh5503199]

I greatly appreciate your assistance.  Thank you and let your boss know that I appreciate your follow up efforts...

[annabelleg11774144]

PLEASE CANCEL MY SUBSCRIPTION

[Rajashree Bhattacharya]

Have you purchased it recently? Please confirm.

We have now a direct link to billing department for cancellation , please follow it.

Contact Customer Care

In case of any difficulty do feel free to inbox me in private with order details.

Regards

Rajashree

[drwbrtn]

Hello Rajshree,

I would like to cancel my month-to-month subscription of CC as well. I've repeatedly attempted to cancel via the Customer Contact Link, but we all know that doesn't work.

I have also sent you a DM with this request. If you could take care of this I'd appreciate it.

Thank you.

[Rajashree Bhattacharya]

Hi Drew,

I have replied to your private message, please check.

Regards

Rajashree

[kalleighm94014410]

I have had the same issues. A constant run around and when you finally think your account is canceled, it shows up on your credit card again. Absolutely insane that you have to spend so much time on what should be such a simple task. Clearly management is not confident in the product or they would be assisting customers in this matter instead of trapping them.

[Rajashree Bhattacharya]

The CC purchased on Oct 30, 2013 is still active. do you wish to cancel , please confirm. You can leave a personal message too.

Regards

Rajshree

[zitao-gwIQVe]

Rajshree

can you also cancel my membership for the student plans for 1 one year as well. Thanks