• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Cannot install photoshop no matter what

New Here ,
Sep 30, 2022 Sep 30, 2022

Copy link to clipboard

Copied

Hello, every time i try to install Photoshop i get an error 176, even tho i am not installing the software on a network drive. My drivers are up to date, I can install any other software (Lightroom, Premiere, After Effects,..) without that issue, I can install Photoshop on my laptop but not on my desktop and I tried to install Photoshop on C: , D: and E: without success.

I'm using latest version of Windows 11 btw but i did have the same problem with older versions.

TOPICS
Creative Cloud , Installation

Views

58

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 30, 2022 Sep 30, 2022

per @John T Smith's link, you need to use the cleaner or manually delete one of the adobe folders.  at this point:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

m

...

Likes

Translate

Translate
New Here ,
Sep 30, 2022 Sep 30, 2022

Copy link to clipboard

Copied

I also tried to uninstall Creative Cloud and all the methods implying to delete folders and still cant install Photoshop.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2022 Sep 30, 2022

Copy link to clipboard

Copied

per @John T Smith's link, you need to use the cleaner or manually delete one of the adobe folders.  at this point:



uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

make sure  C:\Program Files (x86)\Common Files\Adobe is empty or deleted

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 30, 2022 Sep 30, 2022

Copy link to clipboard

Copied

It worked thank you !

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2022 Sep 30, 2022

Copy link to clipboard

Copied

LATEST

you're welcome.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2022 Sep 30, 2022

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines