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lisam98632
Participating Frequently
August 30, 2016
Question

Cannot install some components of CS5 Design Premium "There were problems with your installation"

  • August 30, 2016
  • 1 reply
  • 744 views

Multiple products won't install.  I get this error:

Exit Code: 6


-------------------------------------- Summary --------------------------------------


- 8 fatal error(s), 21 error(s), 39 warning(s)

WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}


WARNING: DW066: OS requirements not met for {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6}


WARNING: DW066: OS requirements not met for {43A1C48E-3E50-410e-951C-E17A66BBF824}


WARNING: DW066: OS requirements not met for {CE75F5DB-8CA3-4E84-A30E-AF9160006105}


WARNING: DW066: OS requirements not met for {B55FDCCB-8A45-4943-8D90-585C3490A032}


WARNING: DW066: OS requirements not met for {98DD55B6-C58C-462F-B8A4-F0585BFEBB15}


WARNING: DW066: OS requirements not met for {17C6080E-F475-4B49-A30C-EEB85673E999}


WARNING: DW066: OS requirements not met for {9A8B01C5-78D1-465F-B5F6-BD59B7800EC7}


WARNING: DW066: OS requirements not met for {3450d4c5-a82b-4428-a512-842ee1555a14}


WARNING: DW066: OS requirements not met for {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41}


WARNING: DW066: OS requirements not met for {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D}


WARNING: DW066: OS requirements not met for {0669F23C-1B69-41B4-A3ED-4F54A5986D66}


WARNING: DW066: OS requirements not met for {7745F18B-FD8A-4011-BE16-588900C503D0}


WARNING: DW066: OS requirements not met for {60E59A6C-7399-495A-B85C-C829F4E59602}


WARNING: DW066: OS requirements not met for {D8CCCF4C-C227-427C-B4BE-736657D2AB7E}


WARNING: DW066: OS requirements not met for {8DADF070-FE60-4899-8EF0-4242E7702F7D}


WARNING: DW066: OS requirements not met for {1C9D6B02-8B92-4E40-8B22-37D8C95430F0}


WARNING: DW066: OS requirements not met for {23767F5D-A80C-4264-B8EA-ED4085FC332A}


WARNING: DW066: OS requirements not met for {DDBDE7B0-6FC4-40B1-B673-66EEE8CB60CF}


WARNING: DW066: OS requirements not met for {D97AF04B-B70A-4862-BC25-31E6D9C4A529}


WARNING: DW066: OS requirements not met for {970C9F3A-39C5-480B-BE51-7C70AB9F84DB}


WARNING: DW066: OS requirements not met for {E348E466-429A-4FB0-AFCF-8306C16BBFF1}


WARNING: DW066: OS requirements not met for {2EA9B52E-8613-41A0-9EEF-FF54AD4CC810}


WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.


WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.


WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.


----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------


ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)


ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 886)


ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)


ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 887)


ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe". Error 145 The directory is not empty.(Seq 888)


ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 888)


----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------


WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.4E5CCBP-1018rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)


----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------


ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Lisa\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi


ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Lisa\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi


----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------


FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D8CCCF4C-C227-427C-B4BE-736657D2AB7E}'. Error: Error 1117 The request could not be performed because of an I/O device error.


----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------


FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{8DADF070-FE60-4899-8EF0-4242E7702F7D}'. Error: Error 23 Data error (cyclic redundancy check).


WARNING: DW036: Payload cannot be installed due to dependent operation failure


----------- Payload: {23767F5D-A80C-4264-B8EA-ED4085FC332A} Adobe Illustrator CS5.1 15.1.0.0 -----------


FATAL: DB005: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (10) disk I/O error


WARNING: DS007: TotalSize property not set in data base


FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (10) disk I/O error


ERROR: DB008: Cannot fetch entries from Assets table


FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (10) disk I/O error


FATAL: DB005: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (10) disk I/O error


WARNING: DS007: TotalSize property not set in data base


FATAL: DB005: sqlite prepare: 'SELECT * FROM Assets' (10) disk I/O error


ERROR: DB008: Cannot fetch entries from Assets table


WARNING: DW036: Payload cannot be installed due to dependent operation failure


----------- Payload: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} Adobe Flash CS5.5 11.5.0.0 -----------


FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFlash11.5-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D97AF04B-B70A-4862-BC25-31E6D9C4A529}'. Error: Error 23 Data error (cyclic redundancy check).


WARNING: DW036: Payload cannot be installed due to dependent operation failure


WARNING: DW036: Payload cannot be installed due to dependent operation failure


WARNING: DW036: Payload cannot be installed due to dependent operation failure

ERROR: DW050: The following payload errors were found during install:


ERROR: DW050:  - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed


ERROR: DW050:  - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure


ERROR: DW050:  - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed


ERROR: DW050:  - Adobe Flash Player 10 ActiveX: Install failed


ERROR: DW050:  - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure


ERROR: DW050:  - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed


ERROR: DW050:  - Adobe Flash Catalyst CS5.5: Install failed


ERROR: DW050:  - Adobe Flash CS5.5: Failed due to Language Pack installation failure


ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed


ERROR: DW050:  - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed


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    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    August 30, 2016

    Code 6 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

    When you ask a question you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    lisam98632
    Participating Frequently
    August 30, 2016

    This is Windows 10. I just had the hard drive replaced, so it is the only

    program being installed at this time. The OS and CS5.