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Known Participant
October 25, 2018
Question

CC 2019 Apps Rubbish

  • October 25, 2018
  • 36 replies
  • 28862 views

I need to rant.

So I made the grand mistake of updating all of the CC 2019 Apps I use, Acrobat, Bridge, Indesign, Illustrator and Photoshop and well that was a huge mistake. All of them are ridiculously slow, colour profiles don't stick when I've set them up. Acrobat has gotten worse than before and I don't how that is even possible. It sucks so much memory and is so slow anyway that I can't believe they made it worse.

Anyway back to InDesign

Workspaces don't stick. Only appear after I click on something that should be in my space. Congrats on that one Adobe. It's credibly slow. It asks me every single time about the colour profile of the document. Tried to find out how to turn that crap off but can't find a way. Tried to make my profiles stick too and that doesn't wanna work. Hangs.. ALOT. Slow to save files.

Illustrator

Slow. Slow. Slow. Takes about 10 minutes to open a 50kb file. Hangs.. ALOT. Slow to save files.

Photoshop

Slow. Slow. Slow. Hangs.. ALOT. Slow to save files.

Oh and I have 11 machines running this hunk of junk so I think I spend enough money annually with Adobe to tell them to sort their [profanity removed by moderator] out.

This topic has been closed for replies.

36 replies

oohaarAuthor
Known Participant
February 27, 2019

So I'm back as the original poster.

 

It seems everyone's gone a bit off-track and this is turning in to a bit of a flaming war. Please let's all get back to matter in-hand and the useless pile of [inappropriate language removed by moderator] that Adobe has the cheek to put out and bill us for.

 

I spoke to their CS team and had most of the issues resolved. Most were down to their graphic card usage so had to turn all that crap off. However it seems now that Indesign has gone on hiatus and has become slower than a tortoise who's asleep!

 

It's becoming quite a bore now as even more so for customers to pay for developmental errors and [inappropriate language removed by moderator] !

InfoDevPro
Inspiring
February 27, 2019

I'm on a recent version of Windows with a dedicated GPU (see details below), and I thought ID doesn't use the GPU on Windows... (e.g., GPU-Acceleration on Windows – Adobe InDesign Feedback and Adobe InDesign GPU Performance feature enhancements)

(That's one of the problems I had recently: In the middle of a large project, all GPU options disappeared from ID.)

So, if it doesn't use the GPU, how can it cause problems?

Maybe Windows users simply can't use ID anymore? According to the system requirements, it should be possible (InDesign system requirements), but maybe it's not.

Sadly, I ended up finishing my last project in Word (eek!) and it was a huge relief to be able to actually get the work done. Not really a good work-around.

Windows 10 Pro, 10.0.17763, Build 17763

64 Bit, 16 GB Memory

NVIDIA Geforce GTX 1050 with Max-Q Design (2 GB)

herb4
Known Participant
February 27, 2019

This is typical.

Dear Adobe,

Just because it's a new calendar year doesn't not mean you HAVE to "upgrade" your product. Just sit back, fix what's broken and count our money. Don't move menu items, change keyboard commands, completely whack out the interface (Acrobat DC) or invent less efficient ways to do what most of us have been doing for over a decade now.

I've only spent one day in one app (Illustrator) and so far I have:

- A weird diagonal, dashed black line running from the top right corner to the center of my art. It's not "there" nor selectable
- Clicking on a blank area does not "deselect" anything. I have to go to the menu to "deselect all".
- A lot of my tools "flicker" and "blink" when I am trying to work
- When I scroll down in preview/separations mode, the screen "breaks up" the image as i do so. Each "Step" or "click" up or down sort of "chops up" my piece until I refresh. Happens all the time in InDesign too.

Lastly, and most important, we run a Graphtec cutter through the machine that we "uprgaded" and the "CutMaster" plug in will not load. I updated to latest CM4 and now Illustrator just hangs there on the boot up screen and gets caught in some sort of loop. I am going to to try and reinstall everything but...

I LOST 3 or 4 HOURS OF WORK TIME yesterday messing with this junk so, basically our entire profit margaine on the order. This software is supposed to make us more proficient, NOT slow us down. Or shut us down.

I really wish Adobe would knock it off with these "upgrades" and just focus on smoothing out previous issues. How do you manage to just suddenly break things that have been working just fine for 15+ years? Do you actually practice/work with the software before release or just use people trying to get work done as your Guinea pigs?

AASBB1
Participating Frequently
February 17, 2019

I've been waiting since October on a Fix for Illustrator... Nothing... I thankfully found this thread. I have some illustrator files I need to update so I'm downgrading to 2018 CC. Illustrator 2019 is unusable for me, even with my brand new $3200 MBP....

 

 

AND IT RUNS LIKE  [inappropriate language removed by moderator] ! It also runs like  [inappropriate language removed by moderator] on our dev's PCs.

 

 

I'm uninstalling all of CC. I've been working out a strategy to migrate my company away from the need for Adobe. We only use adobe because some of our front-end developers have PC's and there is no version of Sketch for PC but there are some other viable PC options as far as opening and working with Sketch files goes... As for XD being a solution for that... LOLOLOL Too bad XD  [inappropriate language removed by moderator] up the colors when they come in from Sketch.

 

At this point Adobe isn't even innovating anymore, they are playing catch-up to everyone else. They are simply ripping off innovation from other companies and cramming as much of it as they can into their own apps... Which is the big problem. They just try to stuff this  [inappropriate language removed by moderator]  in there so they can be on par with Sketch or Affinity or any number of other software suites that are actually INNOVATING. This goes back to Macromedia acquisition. They decided to stop INNOVATING and start STEALING and CANNIBALIZING other software and their features when they acquired Macromedia... Then they EOL'd Fireworks... Which was the best solution Adobe had for Web Design...

 

Fireworks which could have been used to compete with SKETCH...

 

Since then they have just been bloating up and bloating up Photoshop... Need to do 3d? Photoshop can do it. Need to do vectors? Photoshop can do it. Photoshop can screen share to mobile (stolen from sketch and then removed cause it sucked). Photoshop has timelines... Photoshop can do a little bit of illustrator, after fx, flash, premier etc... Photoshop can do anything... (Part of the problem with Photoshop) And now it's a bloated beast that eats system resources as fast as you an add them... Hey ADOBE, how about optimizing your code and getting rid of your f'ing technical debt?

 

There are plenty of other options out there... I'm planning on migrating my company ($1,500/month in CC Licenses) to other, LESS EXPENSIVE, MORE PREDICTABLE and MORE STABLE solutions. We'll have to keep one CC license just so we can open up and deal with files that clients give us, but as an agency, our standard will no longer be Adobe. And to the fanboys who have been using Adobe since day one and will just want to flame me... Don't care... Wont' read it. Don't waste your time. I don't read replies to my post unless they are helpful so flame on... 

Known Participant
February 13, 2019

A new update was available for Illustrator today. I downloaded it with optimism, only to discover there are even more bugs than before! Still can't control the window size by dragging the bottom right handle without it going out of control. It selects the opposite of what I want it to. New font problems. Amazing!

Participating Frequently
February 11, 2019

Glad I'm not alone in this. I updated all my apps in Jan and for the life of me I wish I didn't. It's not so bad when I initially open InDesign, Illustrator etc., but heavens after an hour or two working in them, good luck! If I'm saving a file in one app, I can't even get to the other because it takes over and won't let me access any open Adobe app it until it's done saving.  And since I'm currently designing a 180+ page magazine, the hi-jinx never end! 

The only 'fix' I've found so far is to shut them all down (even THAT can take ages), wait a few and then come back in...buys me a couple hours of decent performance and oodles of sanity. LOL!  Another little helper is I try not to run more than one app at a time. Not ideal, but it saves me from hurling my computer off the balcony.

I'm still waiting for the update where we can CTRL/Select specific table rows like you do in, oh I dunno, WORD. O_o  It's great to have updates and all, but designers have been begging for this basic functionality for years and it goes ignored. Funny that.

Vincent.
Inspiring
January 31, 2019

2019 CC is probably one of the worst releases of After Effects. Highly unstable, nothing's optimized, the grid feature still has a bug, and nothing's really been addressed since it dropped.

etnuvo
Participating Frequently
January 25, 2019

Yes-

How is it that we are charged monthly for cloud software that is never quite "fixed." I've issue after issue with AI 2019. The app windows close or freeze. There still is no "CENTER" JUSTIFY icon — how hard is it?

Abambo
Community Expert
Community Expert
January 25, 2019

I have used a “center justify” since quite the very beginning that I use Illustrator.

ABAMBO | Hard- and Software Engineer | Photographer
etnuvo
Participating Frequently
January 27, 2019

Oh wow... please do share... where can the icon for this be found because all I see is a CENTER X (horizontal) or CENTER Y (vertical) not Absolute CENTER XY (horizontal and vertical) on the page.

This has been a long desired feature in AI... how did I miss it?

Thanks so much for your help!

— C

Inspiring
January 17, 2019

That is a huge mistake!!! never ever use new adobe releases!!! usually they are often really broken. and they may stay broken for years!!

you have to read a lot on forums to make sure that they work before installing something new!

Daniel E Lane
Inspiring
January 17, 2019

Not once in more than 25 years of using adobe products have I encountered the difficulties you are talking about. But then again, I look into what changes are made from release to release so i know what to expect when I load up the new versions.

Participant
January 12, 2019

Just looked for a thread about this as I finally wanted to see if it was just me.

I didn't completely remove my old apps when upgrading to 2019, glad I didn't as the 2019 versions of the two apps I use the most (Photoshop and Premiere Pro) are dire compared to the 2018 versions. I've had them working side-by-side and will often just open the 2018 version but whenever I open a file it of course wants to use the 2019 version. I just spent 5 minutes trying to get transforming to behave itself and not lock the aspect ratio before realising I was using PS 2019 - of course it doesn't work! Premiere 2019 simply won't remember the layout of my workspace, it reverts every time I launch it. 2018 is absolutely fine.

I've now removed the 2019 apps entirely and gone back to solely using the 2018 versions - much happier!

e.reed.rogers
Inspiring
January 11, 2019

Well that you can even get any of the 2019 apps to actually launch is somewhat of a mystery to me. In fact, I'm kind of jealous.  Every single "new" 2019 app does the same exact thing for me: It will (pretend to) load, get right up to the point of seeing the UI and then that fear evoking blue spinning circle for the "subscription" check just hangs on the screen. So, nothing at all will launch. Luckily I can still work with my 2018 apps because I've not updated them.

I've contacted Adobe numerous times and after them trying to "fix" the issue they finally admitted that they knew the bug existed and that their "technicians" will have it fixed in the next "update". Shall we hold our breath. If you are then secure your burial plot soon.

Although Adobe likes to keep it a secret and blame the problems on everything else but themselves, every user knows that since the launch of the mandatory "subscription" model there have been nothing but associated bugs and problems.

After 30 years of using PS I'm (just) about done with Adobe. Unfortunately changing a 30 year workflow is not as easy as uninstalling but after about 3 years of searching for alternatives I have found 1 definite and 1 "it might work" solution.

Premiere Pro skill sets are easily transferred to the FREE and AMAZING Davinci Resolve 15. I just finished my last PP project ever (hopefully). After Effects will be replaced with Black Magic Designs FREE Fusion 9

PS is a different story but I will be seriously checking out DxO PhotoLab 2 which incorporates Nik U point (which is a big part of my workflow) and it's only about $129 or $200 with absolutely no subscription fees!

So thankfully I am now down to 1 Adobe App which is PS and I am counting the days, hours, minutes and seconds...

Known Participant
January 11, 2019

I have given CC2019 a very genuine college try. I don't believe being stuck in the past, and don't believe in going backwards; but some of the changes made to the apps are beyond insane.

Techniques in Photoshop that used to take me seconds are now taking minutes, as I try to figure our WHY ON EARTH they were changed and how do adapt to the new techniques. Things like command-clicking a layer to make a selection now produces unexpected results. You can't see the edge of a selection unless you jump through hoops. You can't see the edge of a free transform distort. There's a little circle that seems to randomly pop up in the middle of objects. I didn't need the circle before and don't know why it's there now. Things that worked fine for 20 years have changed for no reason and make so sense. It's a waste of the little time I have.

And it's not just Photoshop.

This morning, I spent 20 minutes trying to figure out why InDesign suddenly decided to trash all my palette locations on my two-screen iMac configuration. I had to re-establish the workspace and start over. My pallets re-gather, overlapped, off the left side of my main screen several times a week.

In Illustrator, I can't resize a window by grabbing the lower-right handle without it going out of control. It's as though Adobe assumes everyone prefers the Application Frame, and didn't bother to check whether there were bugs in the free window configuration.

And everything is just SO SLOW working off a network server.

This is so frustrating and wasting so much of my time. I know Adobe doesn't read these forums, but I think this conversation needs to continue. This is the most-handicapping upgrade to Adobe software since the botched InDesign release a few years ago that was causing a firestorm on the forums. Good grief, they are asleep at the wheel.

Daniel E Lane
Inspiring
January 11, 2019

You are assuming that your opinions are the only ones that count. There were reasons for the changes made, including a huge number of requests by regular users for many of them. It's not like a huge and successful company is going to completely change up how they do things and alter the way Photoshop works 27 years later just to piss people off or because they just felt it would be fun. You should try something like, I dont know, watching a tutorial on all of the changes made in an application with a new version when it happens. That way, you know what's up, you can either adapt or find a way to resort to the old ways in the preferences before you get going. If you are going to do regular updates to the software, you should expect these things. If you think you don't have time at the moment to go through all of that, don't do the update, or install an older version as well to work with while you spend the time learning or changing the way the new version works. If you and everyone else were to think before you leap, maybe the "firestorm on the forums" could be avoided and the drama would not reach daytime TV levels.

Known Participant
January 11, 2019

Graphic design and photography are two different things, Daniel.

Scroll up and you will see that I didn't start this thread.