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New Participant
October 22, 2018
Question

CC 2019 - Very slow

  • October 22, 2018
  • 60 replies
  • 41925 views

I have updated to CC 2019.

Since doing that all my Adobe apps are very slow to open

They worked fine before

This topic has been closed for replies.

60 replies

hoic62180135
New Participant
February 12, 2019

CC 2019 is garbage, it is so so so slow.

I have a brand new iMac, it is perfect running any other program, but everytime I open a CC2019 App, it is slow as hell.

Illustrator: slow start, slow moving around, occasionally need to wait for 2 seconds when you do anything.

Photoshop: slow start, slow for some tools, and don't know why cannot draw straight line anymore with shift

Acrobat DC: this is shit, can't use at all, wait a year for files to open, incredibly laggy when you scroll, can't use at all

kimberlywrede
Inspiring
January 25, 2019

Just have to add that this is agonizing. Adobe CC 2019  on stand alone iMac

New Participant
January 25, 2019

Regarding the "be patient" post... this thread was started over 3 months ago and still nothing. I dread having to open Acrobat PRO DC 2019 to do any work. When I can, I open my PDF docs in a web browser just to save some time. And chances are, if somebody's ready this thread, they're probably not a typical end user, but somebody who needs to hear a little more than, "have you tried rebooting your computer?" I thought Microsoft trademarked that answer.

Known Participant
January 23, 2019

I also wanted to chime in to express my frustration with how slow the CC 2019 apps are. They've been getting slower and slower with each new iteration, and in a production environment such as ours (with having to deal with large/complex files) speed is far more important than new corner-case features.

I will actually use CS6 apps whenever possible. The difference in productivity is night and day.

BeanBoy76
New Participant
January 21, 2019

Under the edit tab, go to preferences/general and uncheck the "show the home screen when no documents are open" box. This worked for me using Windows 10 and it should work for Mac users as well.

Known Participant
January 10, 2019

I am also having issues on my IMAC running Mojave ... similar to the ones already listed:

Acrobat DC

  • slow opening up
  • constantly hangs
  • slow to view notes
  • as soon as I click in any text box, I get the "spinning beach ball" and have to wait 3-5 seconds
  • Hangs a lot - I have to force quit often

InDesign

  • as soon as I click in any text box, I get the "spinning beach ball" and have to wait 3-5 seconds
  • I get the "spinning beach ball" and have to wait 3-5 seconds
  • Workspaces don't stick except when you click on something that supposed to be in the right hand menu, then they all appear

Illustrator

  • slow to open
  • slow to edit files
  • slow to do anything at all
  • as soon as I click in any text box, I get the "spinning beach ball" and have to wait 3-5 seconds
  • Hangs a lot - I have to force quit often

Of the 3 Apps listed, Acrobat is the worst. Man what used to be a great tool is now junk in my eyes. Just absolute junk. I hate even opening it.

Yea I know - It makes no sense to rant and rave about it, because - for better or worse - I am married to Adobe. It's just so saddening and frustrating to have to deal with these issues. I have enough stress at work!

Abambo
Community Expert
January 11, 2019

https://forums.adobe.com/people/Gary+Vey  wrote

I am also having issues on my IMAC running Mojave ... similar to the ones already listed:

Acrobat DC

  • slow opening up
  • constantly hangs
  • slow to view notes
  • as soon as I click in any text box, I get the "spinning beach ball" and have to wait 3-5 seconds
  • Hangs a lot - I have to force quit often

What is your network infrastructure? I have similar problems because of my network infrastructure at my office slowing down operations. When I'm at home or in a "less protected" environment, it works fine.

This is on a Windows 7 computer --- and the "problem" existed also with 2018 and before.

ABAMBO | Hard- and Software Engineer | Photographer
Known Participant
January 11, 2019

Hi Abambo,

I am not on a network. Stand-alone iMac

FlashInPan11531769
Inspiring
December 11, 2018

FOR THOSE WHO GET TO THIS MESSAGE

Don't bother wasting hours searching for a fix for this. There is none. Just bite the bullet and re-install the old version. You can do it though the Creative Cloud menu. Use the dropdown menu on the App in question and select "manage". From there, you can install the old version again and get back to work.

I'm not mad that Adobe screwed up. What makes me mad is that we have to waste hours of our time trying to figure out what's wrong. They should put an official announcement on their website and tell everybody to downgrade to the old versions. The new ones are unusable for professional workflows.

I do think Adobe should do some house cleaning in their QA department. This is really unacceptable.

Abambo
Community Expert
January 10, 2019

My 2019 starts the same as the 2018. Apart from bugs that can be worked around, I have no major problem. I know, however, that when you do not have an SSD as the program disk, start-up of the applications is painfully slow.

ABAMBO | Hard- and Software Engineer | Photographer
Edmosis_Paul
New Participant
December 11, 2018

After three weeks of trying to work with cc 2019 I’ve had to uninstall the whole lot and reinstalled CC 2018.

I knew CC 2019 was slow and I have been dealing with a lot of crashes, but it wasn’t until reinstalling CC 2018 did I realize just how bad CC 2019 was.

FlashInPan11531769
Inspiring
December 11, 2018

I reinstalled the old version too. I think basically that is where everybody in this thread ends up. People have tried things, turned off external monitors, tried messing with settings, etc. But the bottom line is, we shouldn't have to do that to get normal performance. There is no "trick" or "fix" for this issue. The issue is with Adobe. They screwed up and that's that.

andrervieira
New Participant
December 11, 2018

Can't understand what you did to After Effects 2019. The most simple animations get super slow... makes no sense. Colleagues with worst computers reporting a lot of crashes...

Get your sh*t together adobe, please!

New Participant
December 7, 2018

Unbelievable! We've become the beta tester yet again! Premiere Pro CC 2019 won't even open my project!