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Participant
June 17, 2021
Question

CC shows Upgrade Plans even after owning license

  • June 17, 2021
  • 2 replies
  • 422 views

Hi,

 

I have an enterprise adobe creative suite license but I still see the status of the apps like Photoshop and Illustrator to be a trial version and XD denotes as the Starter plan which asks for an upgrade. I was facing this issue even in my previous organisation. Could you please help me with it?

 

Thanks,

Hina Ahuja

This topic has been closed for replies.

2 replies

Participant
June 17, 2021

I am sorry but these do not help my case. Could you please help me with some customer support call?

Govardhan.V
Participating Frequently
June 17, 2021

You may contact Adobe Customer Support :

 

https://helpx.adobe.com/contact.html

Click on Chat icon at bottom right corner.