Cloud storage is full?

[guym93651271]

In Lightroom it says "Your cloud storage is full … 21.07 GB of 20 GB used." However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?

Any ideas on what should I do to delete/ clear the storage?

[łukaszh14061492]

I have same isue , i have like 7 GB of pictures in my CC Lightroom and it says im using 23 of 20 GB  and i have no freaking idea where to look for content of my creative cloud drive because as you said: " However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?"

There might be somekind of  old sync pictures from my Clasic CC or previews but I would realy like to see and determin what is stored on drive.

[arij2010 · Accepted solution]

Hi,

Lightroom storage is here :

Photo Editor | Online Photoshop Lightroom

[RLP9709495]

same problem. my concern has been "escalated". i wonder how high up it will go...

BTW my lightroom says i only consumed 3gb out of 20gb...

all deleted folders are clean

[defaultt9fclr62io97]

I pay for Cloud Storage @ $2.95 a month.  What is this cloud storage ?    I don't think I use it and I don't think I need it?

[defaultt9fclr62io97]

I am deleting any Adobe apps.....so the "Cloud" with you can be deleted as I do not use it.