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guym93651271
Participant
November 9, 2018
Answered

Cloud storage is full?

  • November 9, 2018
  • 4 replies
  • 17907 views

In Lightroom it says "Your cloud storage is full … 21.07 GB of 20 GB used." However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?

Any ideas on what should I do to delete/ clear the storage?

Correct answer arij2010

Hi,

Lightroom storage is here :

Photo Editor | Online Photoshop Lightroom

4 replies

Participant
March 25, 2021

I am deleting any Adobe apps.....so the "Cloud" with you can be deleted as I do not use it.

Participant
March 25, 2021

I pay for Cloud Storage @ $2.95 a month.  What is this cloud storage ?    I don't think I use it and I don't think I need it?

RLP9709495
Participating Frequently
February 18, 2020

same problem. my concern has been "escalated". i wonder how high up it will go...

 

BTW my lightroom says i only consumed 3gb out of 20gb...

 

all deleted folders are clean

 

 

łukaszh14061492
Participant
November 9, 2018

I have same isue , i have like 7 GB of pictures in my CC Lightroom and it says im using 23 of 20 GB  and i have no freaking idea where to look for content of my creative cloud drive because as you said: " However, when I go to the Creative Cloud and click on "Files" it shows there are no files and when I click on "Deleted" it says "You have no deleted items." Therefore, it appears I am using no creative cloud storage, but it still says storage is full?"

There might be somekind of  old sync pictures from my Clasic CC or previews but I would realy like to see and determin what is stored on drive.

arij2010
arij2010Correct answer
Inspiring
November 9, 2018

Hi,

Lightroom storage is here :

Photo Editor | Online Photoshop Lightroom