Contacting Adobe Customer Support

I have been trying to contact Adobe support for over a week. I have left a call back number after waiting 1 hour and 15 minutes on hold..

Are other people having trouble contacting Adobe Customer Support.

My initial call was over the slow speed all my products have just opening a file. I have free hard drive space and plenty of RAM. That's when i realized my products have not upgraded at all this year. And that the Creative Cloud App was not working. So for a year i have been paying $54.00 a month with no improvements to the  products i am leasing. So Adobe is not doing their job and there apparently is no way to contact anyone by email or telephone to where they respond back.

Everytime i try to update a product i get a little statement that says waiting and that's all i get.

For me i guess the Attorney Generals office is going to have to contact Adobe to allow me to use the products that i have been paying for since 1992.

In my opinion there is ZERO Adobe customer support!

I have done a desktop capture of this window showing the time and date as on my computer.