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[Moderator moved from Using the Community forums to Creative Cloud Desktop App.]
1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
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use the troubleshoot sign in-out loop link in my previous message
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if @Nancy OShea's suggestion fails, follow the steps here to resolve the cc sign in/out loop - https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html