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New Participant
April 4, 2025
Question

Creative Suite 5.5 Activation

  • April 4, 2025
  • 2 replies
  • 1554 views

Hey there

I have installed Creative Suite 5.5 Standard on a new(ish) iMac in case my trusty 2012 Mac Pro fails. 

I enter the serial number and get the green tick and the install goes ahead fine.

I did have a hiccup with the "Error 129:17 | Launch Creative Suite 5.5 in New Zealand" but found 

Error 129:17 launching Adobe Creative Suite 5.5 in New Zealand to fix it. All OK.

However, after about 10 days I get an "Activation Required" popup box which tells me to connect to the internet, activate and continue.

I know it's antique software, but am I stil able to activate CS5.5 as there are differing opinions everywhere.

Any help is greatly appreciated.

 

2 replies

Nancy OShea
Community Expert
April 4, 2025

Which operating system?

Legacy CS5 won't install on modern macOS beyond Mojave. It's not compatible with 64-bit systems.

 

MODERN OPTIONS:
=================
Photoshop Elements (3 year license, no subscription needed).
https://www.adobe.com/products/photoshop-elements.html

Creative Cloud Photography Plan (Annual or Monthly plans available).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud Bundles & Single App Plans for mobile, web & desktops
https://www.adobe.com/creativecloud/plans.html

 

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

  • Windows 11 (64-bit) versions 23H2, 22H2; Windows 10 versions 22H2, 21H2;
  • MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
April 4, 2025

your newish mac supports 32 bit apps?

 

if so, try offline activation.  

 

disconnect the computer from the internet

Launch the product.

At the Serial Number Validation screen, click Having Trouble Connecting To The Internet.

Click Offline Activation and click Generate a Response Code.

Write down the Request Code.

Switch to an online computer and navigate to www.adobe.com/go/getactivated.

Click Offline Activation.

Sign in with your Adobe ID.

Enter your Request code and click Generate.

Write down the Response code.

Switch back to the offline computer.

Enter the Response Code and click Activate.

matt_9372Author
New Participant
April 11, 2025

Thanks for your reply.

I think your suggestion only applies to a newer version of Adobe Application Manager than what came with CS5.5.

kglad
Community Expert
April 11, 2025

you're incorrect if you're stating offline activation does not apply to cs 5.5