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magalialexandre
Participating Frequently
October 28, 2014
Question

CS4 Design Standard Serial Number not accepted

  • October 28, 2014
  • 1 reply
  • 1941 views

Hi Adobe Community,

I recently purchased a MacBook Pro and want to install my "old" CS4 Creative Suite Design Standard on it.

I found a page on the Adobe that enables to download CS4 software. They are all here except the Creative Suite Design Standard.

I picked the Illustrator one thinking that I would pick Photoshop and In Design afterwards.

It went well until I had to key in the Serial Number.

It was not accepted. Said:

Error "The serial number is not valid for this product" | Creative Suite

Any idea?

Thank you very much

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 28, 2014

you must use the suite that matches your serial number:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

magalialexandre
Participating Frequently
October 30, 2014

hi,

yeah, sure, I would better pick the right stuff

the thing was that I thought they would all be on the same page ! that is where I got confused

thanks for the answer anyway

still working on it

the serial number is not accepted now ….