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magalialexandre
Participating Frequently
October 28, 2014
Question

CS4 Design Standard Serial Number not accepted

  • October 28, 2014
  • 1 reply
  • 1941 views

Hi Adobe Community,

I recently purchased a MacBook Pro and want to install my "old" CS4 Creative Suite Design Standard on it.

I found a page on the Adobe that enables to download CS4 software. They are all here except the Creative Suite Design Standard.

I picked the Illustrator one thinking that I would pick Photoshop and In Design afterwards.

It went well until I had to key in the Serial Number.

It was not accepted. Said:

Error "The serial number is not valid for this product" | Creative Suite

Any idea?

Thank you very much

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 28, 2014

you must use the suite that matches your serial number:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

magalialexandre
Participating Frequently
October 30, 2014

Thank You very much

This is what I did!

But I am blocked at the end of the process with the Serial Number that is NOT accepted !!!!

Any advice to help me get this through?

Thank you very much,

kglad
Community Expert
Community Expert
October 30, 2014

if you're seeing an invalid serial number message, start here - Error "The serial number is not valid for this product" | Creative Suite