cs6 design and web premium

Question

i redownloaded my cs6 series design and web premium products but cant seem to register it now that my verion has no support is there a way for me to validate my product cause i dont want to pay for the monthly subscriptions for ccs. please i dont want the product i have bought to be useless all because they took away our support. plus my computer is always on wifi and i keep getting and error massage saying im not connected to the internet

Manan Joshi · Answer

Hi @LadyDarki1,It could be due to the end of support for older versions of TLS. The version supported by Adobe services now is 1.2. See the following link for detailshttps://helpx.adobe.com/x-productkb/multi/eol-tls-support.htmlHave a look at the general troubleshooting tips for connection problem at the following link as wellhttps://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html-Manan

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