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bashyam69
Participant
December 24, 2015
Answered

.dmg file for CS 6 not working for mac [checksum error]

  • December 24, 2015
  • 1 reply
  • 2945 views

I received download link after purchasing student edition of cs6. Three links were received - InDesignFamily_8_Content_ALL.dmg, Illustrator_16_Content_LS16.dmg and DesignStandard_CS6_LS16.dmg. upon downloading and double clicking on the .dmg file for InDesign it gives checksum error, the other two links give two folders which do not have any executable file. I am unable to install even though I purchased the suite 3 days back.

DR BASHYAM

This topic has been closed for replies.
Correct answer Govardhan.V

Whenever you mount dmg file to start installation process Mac OS verify Check sum to verify that Disk Image file is Good to go.

Optionally you can also skip verifying Checksum , but it's not recommended  as it might lead to malfunction of Apps after installation process,

Please check once that the file size matches exactly as mentioned on the Adobe website.

Download Creative Suite 6 applications

Let us know , if the file size is correct. i.e 3.5 GB

1 reply

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
December 24, 2015

Whenever you mount dmg file to start installation process Mac OS verify Check sum to verify that Disk Image file is Good to go.

Optionally you can also skip verifying Checksum , but it's not recommended  as it might lead to malfunction of Apps after installation process,

Please check once that the file size matches exactly as mentioned on the Adobe website.

Download Creative Suite 6 applications

Let us know , if the file size is correct. i.e 3.5 GB

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bashyam69Author
Participant
December 25, 2015

Many thanks for your prompt response. Yes the size is correct. what to do now? Unfortunately there is no way I can contact adobe. here is the error I took a screenshot off:

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bashyam69Author
Participant
December 25, 2015

If you still get same error .

1) Try repairing Disk permissions from Disk Utilities or try to install from Safeboot mode.

2) Try mounting image manully from Disk Utility.

Or you may temporarily disable checksum verification and try , Do not forget to enable it again.  [ Follow this step as Final option ]

Navigate to Applications > Utilities > Disk Utility.

Click on Mac menu > Disk Utility > Preferences.

http://kb.parallels.com/Attachments/18492/Images/Screen%20Shot%202012-01-19%20at%2017.24.11.png

Uncheck  Verify Checksum:

http://kb.parallels.com/Attachments/18492/Images/Screen%20Shot%202012-01-19%20at%2017.23.43.png

Then try to install CS 6.

This issue also can be caused when the disk image checksum is not updated as per Mac OS , provided only if the downloaded file is correct in size and from valid link.


Many thanks once again. I decided to download the cs6 pacakge dirctely from adobe.com, and this one worked. I think the link I receeived in my mail was corrupt? But thanks a tonne.

best regards,

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