Download Error (Even after OS reinstall!)

Forum|Forum|13 years ago
December 28, 2012
2 replies
5450 views

Hey,

Since the latest update to AAM it seems i cannot download and use adobe applications. Its really frustating, I have even tried a remote session with technical support and they went on to blame me for using Windows. Perfect.

I have tried reinstalling windows, drivers etc from the basic level, after this i went ahead and installed AAM after this occured it seemed to corrupt.

I just want this fixed..Yes ive used the repair tool and the uninstall tool which has been put in a FAQ, it simply wont work.

Your input on this matter would be most greatful.

Kind Regards

Oliver

This topic has been closed for replies.

O

OliverBryant1Author

Participating Frequently

I just went ahead and installed the http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

(under the request of support)

still broken

O

OliverBryant1Author

Participating Frequently

Was asked to do this a second time, did as requested with same error happening.

O

OliverBryant1Author

Participating Frequently

Support has now advised me to download a trial version of the CS6 Master Suite

I have been told to update the applications i will need to run AAM (even thought i cannot at this moment.)

Just to recap the steps i have taken.

OOBEE folder has been renamed to OOBEE.old
I have deleted the old database for the AAM
I have uninstall AAM via the CS uninstall tool
I have reinstalled AAM 3 times with the same error from the link provided with the error report.
I have downloaded the master suite as advised by customer support, I am still getting downloader failed when launching the updates system.

O

OliverBryant1Author

Participating Frequently

I am using Windows 7 32 Bit

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