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OliverBryant1
Participating Frequently
December 28, 2012
Question

Download Error (Even after OS reinstall!)

  • December 28, 2012
  • 2 replies
  • 5450 views

Hey,

Since the latest update to AAM it seems i cannot download and use adobe applications. Its really frustating, I have even tried a remote session with technical support and they went on to blame me for using Windows. Perfect.

I have tried reinstalling windows, drivers etc from the basic level, after this i went ahead and installed AAM after this occured it seemed to corrupt.

I just want this fixed..Yes ive used the repair tool and the uninstall tool which has been put in a FAQ, it simply wont work.

Your input on this matter would be most greatful.

Kind Regards

Oliver

This topic has been closed for replies.

2 replies

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OliverBryant1Author
Participating Frequently
December 28, 2012

I just went ahead and installed the http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

(under the request of support)

still broken

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OliverBryant1Author
Participating Frequently
December 28, 2012

Was asked to do this a second time, did as requested with same error happening.

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OliverBryant1Author
Participating Frequently
December 31, 2012

Do you have a case number so that I can review your interaction with our support team?


Hi Jeff,  #0183913457 and 0183920177

I have done what others have requested which is reinstall AAM, Ran CCleaner and installed and still got the error. Its been like this since the latest update for AAM for updating via AAM. I am now installing the trial version of CS suite and shall see if updates work thought this if not then its back to the drawing board.

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OliverBryant1Author
Participating Frequently
December 28, 2012

I am using Windows 7 32 Bit

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