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Participating Frequently
December 28, 2012
Question

Download Error (Even after OS reinstall!)

  • December 28, 2012
  • 2 replies
  • 5450 views

Hey,

Since the latest update to AAM it seems i cannot download and use adobe applications. Its really frustating, I have even tried a remote session with technical support and they went on to blame me for using Windows. Perfect.

I have tried reinstalling windows, drivers etc from the basic level, after this i went ahead and installed AAM after this occured it seemed to corrupt.

I just want this fixed..Yes ive used the repair tool and the uninstall tool which has been put in a FAQ, it simply wont work.

Your input on this matter would be most greatful.

Kind Regards

Oliver

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2 replies

Participating Frequently
December 28, 2012

I just went ahead and installed the http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

(under the request of support)

still broken

Participating Frequently
December 28, 2012

Was asked to do this a second time, did as requested with same error happening.

Participating Frequently
December 31, 2012

It may be that the download was corrupted or saved to a location you may not have sufficient write access too.  As an alternative you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.


Hi Jeff,

Just wanted to provide an update, The installer via the trial has gone thought but the update proccess is via AAM (which is corrupt), Is there a way to deploy the updates manually?

Thanks

Oliver

Participating Frequently
December 28, 2012

I am using Windows 7 32 Bit