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OliverBryant1
Participating Frequently
December 28, 2012
Question

Download Error (Even after OS reinstall!)

  • December 28, 2012
  • 2 replies
  • 5450 views

Hey,

Since the latest update to AAM it seems i cannot download and use adobe applications. Its really frustating, I have even tried a remote session with technical support and they went on to blame me for using Windows. Perfect.

I have tried reinstalling windows, drivers etc from the basic level, after this i went ahead and installed AAM after this occured it seemed to corrupt.

I just want this fixed..Yes ive used the repair tool and the uninstall tool which has been put in a FAQ, it simply wont work.

Your input on this matter would be most greatful.

Kind Regards

Oliver

This topic has been closed for replies.

2 replies

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OliverBryant1Author
Participating Frequently
December 28, 2012

I just went ahead and installed the http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

(under the request of support)

still broken

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OliverBryant1Author
Participating Frequently
December 28, 2012

Was asked to do this a second time, did as requested with same error happening.

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OliverBryant1Author
Participating Frequently
December 31, 2012

For most users removing all Adobe Creative Software and running the CS Cleaner Tool usually resolves this difficulty.  The key is making sure that all applications requiring AAM are removed prior to ensuring AAM itself is removed.  It seems like you have already performed these steps according to your case history.


Yes around 60+ times... I have tried different configs and it simply doesnt like the latest AAM update. The one before works fine, the current and new AAM update is broken. Its corrupt and ive used the removal tool alot, tried different hardware, tried different internet connections all saying the same thing. Its really annoying and i just want the problem to be resolved.

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OliverBryant1Author
Participating Frequently
December 28, 2012

I am using Windows 7 32 Bit

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