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crea123
Inspiring
February 6, 2022
Answered

download Indesign 2021 (mac)

  • February 6, 2022
  • 3 replies
  • 8992 views

Hi,

I have subscribed to Indesign in 2021 and I need to reinstall it, but the only version I can download is Indesign 2022 that is not compatible with my device. Where could I download Indesign 2021 ?


Thank you

 

    This topic has been closed for replies.
    Correct answer crea123

    check your account to verify your subscription includes id, and to verify your adobe id, https://accounts.adobe.com

     

    if that shows your id subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

     

    then reset the cc app:

    to reset the cc desktop app, make sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R

    now check your cc app preferences to make sure show older apps is still enabled.  then check cc app to see if you can install id 2020.

     

    if you cannot install, request a direct download link from support:

     

    using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human


    Ok thank you, it finally work via a direct link.

    Now I can see the option "older apps" in the CC app, it seem you must have Indesign already install to have access to this option.

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 6, 2022

    @Manan Joshi those instructions are missing a step.  first you must enable showing older apps in the cc preferences (file>preferences>apps>enable show older apps):

     

     

      C
      crea123Author
      Inspiring
      February 6, 2022

      Thank you for your answers but it didn't work :

      I have download the CC app and when I click on the three points (more options) the only option available is "learn more" there no possibility to see others versions (I have also tried to quit and relaunch the app)

       

      2 captures (in french) : 

       

       

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 6, 2022

      you have to have a subscription. previous versions aren't available for trials.

      M
      Community Expert
      Manan JoshiCommunity Expert
      Community Expert
      February 6, 2022

      For instructions on how to install the previous version see the following

      https://helpx.adobe.com/download-install/using/install-previous-version.html

      -Manan

      -Manan
      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      February 6, 2022
      If it's compatible with your computer, you'd install it from the Creative Cloud desktop app.
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