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erreur lors de l'ouverture d'acrobat et illustrator

New Here ,
Feb 07, 2023 Feb 07, 2023

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Bonjour, je n'arrive plus à ouvrir Acrobat et Illustrator de mon abonnement adobe suite. J'ai désinstallé et réinstallé la créatrice cloud, acrobate et Illustrator sans succès. Le message d'erreur est 205. Que l'application rencontre une erreur et ne peut s'ouvrir !

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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Moved to the Download & Install forum from Using the Community

 

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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New Here ,
Feb 08, 2023 Feb 08, 2023

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Thanks, but I do this before and nothing. Illustrator and accrobat dont't start.

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Community Expert ,
Feb 08, 2023 Feb 08, 2023

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@Sophie24263276l29t 

 

do both ai and acrobat show the 205 error?

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Adobe Employee ,
Feb 08, 2023 Feb 08, 2023

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Hi, 

As you get error 205, please follow the steps shared by @kglad

Let us know if you continue to get the error.

 

Feel free to update the thread for any other questions.

 

Regards 

Kanika 

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Adobe Employee ,
Feb 08, 2023 Feb 08, 2023

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LATEST

Sophie, we have been trying to reach you regarding the errors you are encountering launching Acrobat and Illustrator. Please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update your active support case ADB-27932337-Q8P4 as soon as possible. The case will close very soon if we do not receive a response.

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