InsertAliasHere

Inspiring

Question

Error 113, the infinite and resilient error

Forum|Forum|3 years ago
October 3, 2022
1 reply
748 views

As the title says,

tried to install Photoshop via CC Desktop.

Installer stalls at 10%-14%.

Tried every advice on the super helpful ressource page.

Nothing works.

Cannot switch from wirelss to cable either.

May I mention that this sort of bug exclusively happens with Adobe products?

Exclusively, I have a shitload of Apps on my PC never had ANY problems

pointing to Wireless or Server.

This topic has been closed for replies.

Community Expert

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?page=1
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

InsertAliasHereAuthor

Inspiring

Thanks, will try fiddling around some more.

My issue is that is exclusively Adobe which has these problems for me.

I would expect that they use my money to kill those issues as every other software company out there.

It's mega frustrating. Really.

InsertAliasHereAuthor

Inspiring

just to make sure that you've done the basics, https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error113

then a more recent gotcha is your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

Hi, thanks, yeah, tried IE Reset, temp disable AV, don't have "another" internet connection, switched FW off.

my default Chrome supports tls1.2.

It's the same bullcrap I had some two years ago with activation/registration problems,

this time it stops short of even installing something. Really nice.