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Stacie22087592qeij
New Participant
January 25, 2022
Question

Error 42 fix for Mac

  • January 25, 2022
  • 1 reply
  • 259 views

On an updated Mac. Trying to reinstall the Creative Cloud package and get an "error 42". All links for fixes are for Windows machines. Not running any virus software.....anyone have insight?

 

 

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
January 25, 2022

Stacie, sorry you encounter problems installing Adobe Creative Cloud apps on the Mac.  Our support team has been trying to reach you regarding case ADB-22912261-G0H1.  Can you please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html to update your active support case?  The case will automatically close if we fail to hear from you.

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