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I
iozo
New Participant
October 14, 2013
Question

Error, can't write to temp

  • October 14, 2013
  • 1 reply
  • 1457 views

Hello,

On a Mac with Creative Cloud, when I try to install any application I get this error message :

Installation failed

Error, can't write to temp..

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 14, 2013

Iozo it would appear that you are unable to write to your temporary directory.  Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html for information on how to adjust your file permissions to allow write access.

I
iozoAuthor
New Participant
October 15, 2013

Hi,

Thanks for the answer. Unfortunatelly nothing seems to work. I tried to rename all folders as described. I checked the rights in /temp but I still get the same error.

I reinstalled creative cloud to be sure.

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
October 15, 2013

Iozo the next step would be to try a new local administrator account to see if you face the same difficulties.  Are you receiving any other strange behavior under your current User account?  I would think you would be seeing errors much more often if you were unable to write to the temporary directory.

Another option is that you may want to look at the security software you are using.  Perhaps it is attempting to prevent our installers from writing to the temporary directory.  This could explain while your file permissions are correct but you still receive the same error.

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