Error code 201 when updating the creative cloud app to the 2015 version on PC.

Report · Jun 16, 2015

When trying to update to the new CC version, I got this:

Therefore, I am not able to open my CC application, neither update it. I am stuck.

Does anyone have a solution for this?

I appreciate it!

Report · Jun 16, 2015

Tips :

1)

Disable Anti-Virus and Firewall temporarily .

2)

If you are using Wireless/ Wifi Internet , try with Ethernet wired connection .

3)

Make sure LAN settings is set to detect settings Automatically :

Open Control Panel and then click on the option "Network and Internet" .
Click on Internet options, click on 'Connections' tab.
In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.

Then try to update again .

still same??? time for step 4

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4) You may uninstall Adobe Creative Cloud application .

Creative Cloud Help | Uninstall the Creative Cloud desktop app

Then try with solution provided in the below link :

https://forums.adobe.com/thread/1851555

5) If all steps fails , time for direct installer to get into action

Step 1)

Click on the below link and open Photoshop Elements download link.

Do not close the page , simply keep it open.

Download Photoshop Elements products | 13, 12, 11, 10

Then click on below link and download direct Installer file mentioned in step 2.

It will directly starts installation process right away.

Step 2)