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Hey, I have had Adobe CC on my laptop for over a year and recently sent it in to have the fan fixed. I got it back and now Adobe CC no longer will allow me download any additional software. I followed the instrustions provided regarding error 207. I tried a wired and wireless connection in multiple different locations with different internet providers. I tried deactivating the firewall and antivirus that might interfere. I got in touch with my Univeristy tech support team at OSU. He remoted into my laptop and after an hour of trying different things we found that it is an issue where I cannot even connect to the Adobe CC servers somehow. Please if anyone has answers let me know. I have tried finding an Adobe tech support phone number on the website but I cannot find it. At the very least if someone has that number drop the link so I can contact an advanced professional who knows how the software and connectivity works so we can resolve this issue. Thanks
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your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html
if that doesn't help you, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html
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if someone has that number drop the link so I can contact an advanced professional who knows how the software and connectivity works so we can resolve this issue.
By @Nolan Green OSU
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
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