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antonellaa87642179
antonellaa87642179
New Participant
November 24, 2015
Answered

Error: "Evented I/O for V8 JavaScript has stopped working"

  • November 24, 2015
  • 34 replies
  • 39424 views

Has anyone had this issue? Does anyone know what is causing the error?

This topic has been closed for replies.
Correct answer peterk26211024

This has been going on for the past couple days now.  There are a number of forums posts about this with no fix from Adobe yet.

Re: Indesign: evented I/O for v8 javascript has stopped working

I've seen this when indesign or photoshop is open and problem started when updating the Adobe Creative Cloud app.  This is affecting hundreds of users spread across multiple companies I manage.

I've managed to stop the error by doing the following

renamed node.exe to node.bak in the following locations:

C:\Program Files\Adobe\Adobe Photoshop CC 2015\
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCLibrary\libs\
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CCXProcess\libs\

Waiting for appropriate fix from Adobe as this is a wide-spread issue.

34 replies

Show previous replies
N
nexbyte
New Participant
November 25, 2015

Same problem here

(Win7 pro 64bit)

    R
    reino.ederveen
    New Participant
    November 25, 2015

    Just leaving this message here for when a fix is being released.
    Thank you for the temporary fix with the node.exe renaming, but I'm a bit worried though, what will happen if I forget to rename the node.bak files back to their original names node.exe...

    D
    determined_creation16B7
    New Participant
    November 25, 2015

    I followed peterk26211024 instructions on renaming all node.exe files to node.bak.

    It works for now.

      J
      jonathancowen
      New Participant
      November 25, 2015

      I have started receiving this error message as well. Would be great if Adobe can do an official fix for this. I'm working on windows.

      Drt_Harrie
      Drt_Harrie
      Participating Frequently
      November 25, 2015

      Please try to turn off the firewall/antivirus because they block the node.exe, this seem to help in some cases.

      Or you can try renaming the Node.exe (all of the ones on your system) Reboot and try again.

      D
      determined_creation16B7
      New Participant
      November 25, 2015

      The Creative Cloud app updated itself automatically to 3.4.0.180 this morning.

      Now every CC app is unusable because this error pops up constantly and takes over both my mouse and keyboard.

      I'm using CC 2015 on a Win 7 machine.

      This has to be fixed ASAP!

      S
      Soren Jessen
      New Participant
      November 25, 2015

      I have the same problem:

      I am using Lightroom 6.0 (not creative cloud subscription) on a windows 7 machine.

      L
      Lyndell5555
      New Participant
      November 25, 2015

      I am having the same issue after Creative Cloud updated.

      Photoshop is now also being effected by this issue.

      None of the temporary fixes seem to have worked for me either

      Anupriya Khare
      Community Manager
      Anupriya KhareCommunity Manager
      Community Manager
      November 25, 2015

      Hi All,

      I apologize for the inconvenience caused. Could you please confirm whether the issue is specific to any one particular Adobe Application or all of them.

      Regards,

      Anupriya Khare

      Anupriya Khare
      Community Manager
      Anupriya KhareCommunity Manager
      Community Manager
      November 25, 2015

      Hi Anupriya,

      You are Adobe staff.  Do you know when Adobe will be releasing a patch for this issue?


      Well I have already escalated this issue to the concerned team. Will update here soon with the solution.

        T
        TARDIS Pete
        New Participant
        November 24, 2015

        I have started having the same problem the last 2 days as well. Open any Creative Cloud program and the error window continually pops up.

          P
          pubmedc3357355
          New Participant
          November 24, 2015

          What I have find out is just a temporary solution.

          - msconfig  - turn off all Adobe services

          - restart

          - rename - C:\Program Files (x86)\Adobe\Adobe Creative Cloud -> Adobe Creative Cloud_old

          - msconfig - turn all Adobe services

          - restart

          You don't have access to CC, but you can work with apps. For some time I assume.

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