Excel Conversion Tool

Forum|Forum|11 years ago
March 12, 2014
3 replies
551 views

I created an Adobe ID account so I could try the free trial Excel conversion tool. When I attempt to use the tool I get the following error message - "An error occured when trying to access the service". Can someone suggest a workaround!

C

Captain_AVK

Participating Frequently

You are very lucky! You got to a conversion Error!

When I try to use the advertised as FREE conversion, I get the request for my Credit Card!

kglad

Community Expert

@Captain_AVK

are you trying to use acrobat or https://acrobat.adobe.com/link/acrobat/excel-to-pdf?x_api_client_id=adobe_com&x_api_client_location=excel_to_pdf

kglad

Community Expert

Yes, and that makes the “subscribe now” pop-up appear.

try a different browser (that's not opera and is updated).

Jeffrey_A_Wright

Community Manager

Hamski so that your inquiry can be directed to the proper forum which Adobe software or service specifically are you referring too?

kglad

Community Expert

try using a different browser and/or clearing your adobe.com cookies.

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