Extracting the Lightroom_4 and installation error

Forum|Forum|12 years ago
February 24, 2013
2 replies
733 views

I have tried downloading and extracting the Lightroom 4.exe file now several times and always get this message: PHOTOSHOP LIGHTROOM 4.INSTALLER A PROBLEM OCCURRED WHILE EXTRACTING SOME FILES. CHECK AVAILABLE SPACE ON YOUR COMPUTER AND THE WRITE PRIVILEGES ON THE DESTINATION FOLDER.WHAT IS THE PROBLEM?????e

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A

Anonymous

i am using windows 8, the is no Read / Write priveleges to the default 'program files'folder in which you are trying to install the software. i have 1.8gb on the installation drive. i can not extract the file to install it

Jeffrey_A_Wright

Community Manager

Jackson Jackson please try extracting to a different location such as your User folder or Desktop. Once the install files are extracted you can then try to install Photoshop Lightroom. It is likely you are not able to extract to the Program Files folder as you would need elevated permissions to do so and the extraction process is not the same as the installation process.

Rave

Community Manager

Hi Jackson,

Please let me know what OS version are you using. Further also check if you have Read / Write priveleges to the default 'program files' folder in which you are trying to install the software. What amount of free space do you have on the installation drive?

You can also try installing from a different Admin account and check.

A

Anonymous

i am using windows 8, the is no Read / Write priveleges to the default 'program files'folder in which you are trying to install the software. i have 1.8gb on the installation drive. i can not extract the file to install it

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