Participant

Question

faulty appearing window Photoshop.exe after W10 startup

Forum|Forum|3 years ago
July 26, 2022
1 reply
277 views

Hello,

Rob, newby here.

Long time ago I installed Photoshop and long time ago I deleted it.

Since then after starting up laptop a fault window pops up that photoshop.exe can't be found in users/..../appdata/local/temp/Photoshop.exe

See attachment

Tried to get rid of this window.

Cleaned up register, installed de-installed CS6 today.

Nothing helps.

I'm unable to get in contact with Adobe about this casus.

Who knows what to do!?

Attached You find the fault window.

OS is Windows 10

Best regards,

Rob

This topic has been closed for replies.

Peru Bob

Community Expert

Did you delete it or uninstall it?

Try the Cleaner Tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

R25403169kyo5Author

Participant

Good Day,

Thx, for reaction.

I don't know, because it's years ago.

I was able to contact Adobe in the mean time and they gave me the same solution.

I repeat that I Yesterday I installed the free edition of CS6 and hoped that with de-installation it would remove the error message.

It didn't.

Also couldn't CC cleaner tool do this job unfortunately.

Regards,

Rob

Did you delete it or uninstall it?

Try the Cleaner Tool:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

By @Peru Bob

Shivangi_Gupta

Community Manager

Hi there,

We're sorry for the trouble. Ideally, the issue should get fixed after performing the steps provided by the expert above. Did you reboot your system after running CC Cleaner tool?

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