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Michael Paffen
New Participant
June 18, 2016
Answered

Fehlercode 201 bei Installationsversuch Creative Cloud auf MAC OS 10.10.5

  • June 18, 2016
  • 4 replies
  • 8884 views

Hallo,

ich finde im Supportbereich keine Lösung für dieses bestimmt simple Problem.

Ich wurde gewarnt, dass Updates nicht durchgeprüft werden konnten und folgte dem Rat des Supports: Deinstallation per Creative Cloud Uninstaller und danach neu Installation per CreativeCloudInstaller. Deinstallation funktionierte, aber die Neuinstallation brach mit Fehlercode 201 ab.

Firewalls, Anti-Viren-Programme, Router, DSL-Leitung, WiFi und Cable-Netzwerk habe ich gescheckt und funktioniert reibungslos bei allen anderen Programmen. Deaktivierung der Firewalls MacOS X und Innego Net- und Virus Barrier brachten nichts...Immer wieder kam diese Meldung:

Auf meinem MacBook Air gibt es keine Probleme. Also ich bin am Ende mit meinem Latein...Hilfeeeee 😉

Viele Grüße und Danke im Voraus

Michael

This topic has been closed for replies.
Correct answer Atul_Saini

Could you please try solution 3 on https://forums.adobe.com/thread/2167334 and share the results?

Awaiting your response.

Thanks.

4 replies

M
Michael PaffenAuthor
New Participant
June 23, 2016

This did not help at all

    CelloZug
    CelloZug
    Known Participant
    June 23, 2016

    Leider bringen auch die schnödigen Antworten mit Verweis auf Links seitens Adobe nichts. Sehr schade. Und mangels Alternativen langsam gefährlich für unser witschaftliches Schaffen...

    Atul_Saini
    Community Manager
    Atul_SainiCommunity ManagerCorrect answer
    Community Manager
    June 23, 2016

    Could you please try solution 3 on https://forums.adobe.com/thread/2167334 and share the results?

    Awaiting your response.

    Thanks.

    M
    Michael PaffenAuthor
    New Participant
    June 24, 2016

    Hi there,

    Solution 3 worked.

    Why didn't anyone from Adobe provide the direct download link for CC 2016 until now? This is an easy quick fix without  analyzing install logs on my Mac. I want to use Photoshop / Lightroom and not repair stuff....Every single Programm works, updates and makes my day productive. Every single one, except Adobe stuff. I hope this is temporarily.

    After all investigation, I think your servers are unstable.

    Well thanks anyway.

    Michael Paffen

    PS.: Ah I almost forgot to mention: Now the Update to Photoshop 2015.5 does't work....Oh man....What now?

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    June 21, 2016

    Moving the discussion to Creative Cloud Download & Install​

    CelloZug
    CelloZug
    Known Participant
    June 21, 2016

    MacOs 10.10.5, all updates, new iMac

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    June 22, 2016

    Hi Cellozug,

    Thanks for providing your machine information in advance, I would request you to try the steps mentioned on this link for "Error 201": Troubleshoot Adobe Creative Cloud download, install, and update issues​.

    You are welcome to update the discussion in case you need further assistance.

    Thanks.

    Ned Murphy
    Ned Murphy
    Brainiac
    June 18, 2016

    Creative Cloud Help / Error downloading Creative Cloud applications

    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

    201 - https://forums.adobe.com/thread/1636199

        - https://forums.adobe.com/thread/1863066

    CelloZug
    CelloZug
    Known Participant
    June 21, 2016

    Help! We can no longer work. The download of the CC-cloud application does not work, even after rebooting, CC-De-installation and Adobe Cleaner app! Error 201 / download does not start. Is a quick fix from Adobe to be expected? In the support area, there is no solution ...

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