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jstmarie1
jstmarie1
Participant
April 21, 2022
Question

Get "serial number error" on Photoshop Elements 14 Editor

  • April 21, 2022
  • 1 reply
  • 222 views

Recently reinstalled PSE 14 on new computer after fatal crash of old. Photoshop Elements runs fine, but am getting serial number error on Editor as shown:

 

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 21, 2022

Please go to Adobe Customer Service and only ask to have your activations reset (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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